Introduction

At Tech magent (Al-Mahata), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Tech magent - Al-Mahata car maintenance services application.

App and Developer Information

App Name: Tech magent

Developer/Company: Tech magent | Al-Mahata

App Type: Car maintenance services application for drivers and technicians

Information We Collect

Personal Information:

• Full name
• Phone number
• Email address
• Address and location (you can accept or reject location sharing, and it can be disabled in app settings)

How We Use Your Information

We use your personal information to:

• Provide car maintenance services
• Communicate with you about orders and services
• Improve the quality of our services
• Send notifications about order status

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

• Data encryption during transmission and storage
• Limited access to authorized personnel only
• Regular security practice reviews
• Use of secure and updated servers

Your Rights

You have the right to:

• Access your personal data
• Correct or update your information
• Delete your account and data
• Object to processing of your data
• Port your data to another service

How to Delete Your Account

To permanently delete your account, you can follow these steps:

1. Open the app and go to Settings
2. Select Delete Account
3. Follow the instructions to confirm account deletion

Note: Deleting your account will permanently remove all your personal data and this action cannot be undone.

You can also request account deletion by visiting our data deletion page at: https://backend.almahata.sa/data-deletion

Cookies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze app usage. You can manage cookie settings through your browser preferences.

Data Retention

We retain your personal information as long as your account is active or as needed to provide services. We may retain some information longer to comply with legal obligations or resolve disputes.

Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or email.